Complete and submit the Interest Form.
A Care Advisor will contact you for a free consultation between 8am and 5pm.
Caring for an ageing loved one is both rewarding and challenging, especially when balancing work and family responsibilities. The physical and emotional demands can lead to burnout, affecting your well-being and the quality of care you provide.
If you’re feeling overwhelmed or struggling to manage caregiving tasks, professional support can make all the difference. Whether it’s short-term post-hospitalisation care or a tailored long-term senior care plan, we’re here to help lighten the load.
If your loved one finds tasks like bathing, eating, dressing, toileting, or moving around challenging, professional care can make a big difference.
An increased risk of falls or injuries at home may suggest that their living environment is no longer safe.
Conditions such as dementia symptoms, Alzheimer’s, Parkinson’s, arthritis, stroke recovery, or post-surgery care often require specialised support. A personalised care plan can help meet these needs effectively.
For procedures like nasogastric tube feeding, catheter care, wound dressing, or physiotherapy, a professional caregiver is essential to ensure proper care.
Isolation can affect their emotional well-being. Short-term senior care or home assistance can provide companionship and improve their quality of life.


Our team of highly trained professionals provide comprehensive elderly care. From assisting with daily activities and mind-stimulating exercises, to monitoring subtle changes in habits to ensure consistent and attentive support.
We create personalised plans for post-hospitalisation care, dementia care, Alzheimer’s, and elderly care tailored to your loved one’s needs. A dedicated Care Manager will work closely with you to support you at every step.
We create personalised plans for post-hospitalisation care, dementia care, Alzheimer’s, and elderly care tailored to your loved one’s needs. A dedicated Care Manager will work closely with you to support you at every step.


Stay informed about your loved one’s health with regular updates from their Care Manager and access to their health journals through our CARE mobile app.
Let your loved ones enjoy the safety and familiarity of their family home as our carers create a secure environment to support mobility, independence, and daily routines.
Let your loved ones enjoy the safety and familiarity of their family home as our caregivers create a secure environment to support mobility, independence, and daily routines.
Cy Tan2025-10-29 I engaged My Care Concierge for my mum’s end-of-life home care, and I’m truly grateful for the care and kindness we received. Syafiq- the main coordinator was super helpful and quick to resolve our issues, even during early mornings or late nights. Sakina- the carer was exceptional — compassionate, patient, and very professional. She did hourly recordings of my mum’s condition, paid close attention to every detail, and gave valuable suggestions like switching to an oxygen concentrator and using a urine catheter to ease her discomfort. Her empathy and proactive care made my mum’s final days as comfortable and pain-free as possible. She treated my mum with such dignity and warmth, as if caring for her own family. I wholeheartedly recommend My Care Concierge to anyone seeking professional, compassionate support during such a difficult time. muna murtadza2025-09-22 Alhamdulillah, I am very satisfied and grateful for the excellent service provided in taking care of my mother. Special thanks to Hjh Rita, the Senior Manager, for her continuous guidance and support, and to her dedicated team who have been professional, caring, and reliable throughout. Thank you for arranging the care services for Mak. I truly appreciate CG Aini’s dedication, patience, and kind efforts throughout her time with us and to Cheery, the care reliever, who kindly covered for Aini during her off days. I truly appreciate all the effort, patience, and kindness shown. May Allah reward the whole team for their good work. Regards fr me and my family. JC2025-09-04 I'd like to express my thanks and gratitude to Care Concierge who provided excellent service from start to end. Hoshiko was prompt and detailed in answering all my queries. Jefri the Care Manager was kind and understanding and provided us with the best possible help in Marilou. Marilou was a wonderful caregiver to my father. She has the skills and temperament required in taking care of a dementia patient. She is professional and efficient, while at the same time genuinely caring and thoughtful and kind. We are blessed to have had Marilou take care of my father. I would highly recommend Care Concierge to anyone needing care giving help. Tai Yun Xuan2025-05-24 It was timely to have met Jocelyn at her office in understanding what Care Concierge offers. Just after our meeting at Jaya 1 , our client who has reached out to us for physiotherapy services needed a caregiver as she has gone through a spine procedure. Jocelyn and her team acted real fast and assigned the right caregiver for my client . It was an amazing process for them to be able to attend to our client's needs . Thank you once again for your efficiency ! Siew Gaik Ang2025-05-01 When my dad was in the hospital and when Dr told me that he can be discharged anytime soon, the first thing I could think of is Jocelyn who has shared her presentation to my team. I called her right away for her home caregivers and to my surprise, she was able to share the quote quickly and till today, the Caregiver who has been with us for ….months is doing a good job. I am thankful to Jocelyn and Shafiq for doing an excellent job ! Karen Chee2025-04-23 I saw in my Penang groupchat of classmate that someone needed a caregiver service for her aunt who went for surgery . So i shared with Jocelyn and without much delay, she managed to arrange for an experienced Caregiver all the way from PJ to Penang to help out with my classmate's aunt. I am impressed with this type of fast and professional service . Well Done ! Jess Leow2025-04-18 Yenson is truly an angel during difficult times. He understood how a stroke patient should be cared for. His group of caregivers are dedicated, supportive and knowledgeable. One in particular is Giko. He has helped my brother improved tremendously in the first 7 months. Thank you.
The charges for At-Home Care services depend on your loved one’s condition, and your preferred Care arrangement. Kindly share your concerns or requirements with us here and we will assist you with the pricing details.
The live-in caregiver is required to rest for a minimum of 7 hours at night, typically uninterrupted. For more complex care needs, kindly speak to our care advisor team or your assigned Care Manager. A personalised care plan will be created based on your specific requirements.
Yes, the family is responsible for providing meals for the caregiver, either by preparing food in advance or providing basic ingredients for the caregiver to prepare their own meals.
The caregiver’s main focus is to maintain a clean and safe environment for the elderly person. Their tasks include:
A maid’s duties typically focus on domestic chores such as cleaning, laundry, and cooking. However, maids are generally not trained to provide specialised care for elderly individuals or those recovering from illness.
A caregiver, on the other hand, is professionally trained to assist with Activities of Daily Living (ADLs) such as eating, bathing, toileting, grooming, and moving safely. They also provide companionship, administer medication, and encourage light exercise, physiotherapy, and mental stimulation to keep your loved one active and engaged. A caregiver’s role is centred around improving your loved one’s quality of life by supporting their daily needs and promoting overall well-being.
Care Concierge is Malaysia’s leading senior living specialist, providing comprehensive care solutions for seniors. Their services encompass Assisted Living Residences, At-home Care, Senior Day Care, and a specialised Academy, specifically tailored to address diverse needs while nurturing the well-being of seniors. With a network of over 2,500 care professionals, including caregivers, nurses, and therapists, Care Concierge delivers personalised care, catering to short-term post-hospitalisation assistance and long-term support for conditions such as stroke recovery, cancer care, dementia, Alzheimer’s, Parkinson’s, and more.
To uphold the highest standards of senior care, Care Concierge’s Academy offers a blend of practical short courses and a Certification Programme, jointly conferred with Centre of Corporate and Community Development, UTAR (Universiti Tunku Abdul Rahman) – an established not-for-profit private research university in Malaysia. Extending beyond education, Care Concierge is committed to nurturing talent by providing graduates with professional employment opportunities alongside a well-defined career growth plan, ensuring they can progress and thrive in the senior care industry.
Further information about Care Concierge is available at www.mycareconcierge.com