About Us

Care Concierge

Guided by years of expertise and supported by technology platform, Care Concierge provides a wide range of quality senior living care solutions, from home care services and post-hospitalisation recovery to specialised Dementia, Stroke, Cancer and Palliative Care. Our suite of services includes private care in the comforts of your home, premium assisted living facilities in Klang Valley called The Mansion, and a beachfront location in Penang, ensuring we have a solution for every kind of care need, today and tomorrow.

Our 4 Main Pillars

At-Home Care

Professional care in the comforts of your home, tailored to meet specific health and wellness needs.

Our Residences

Premium assisted living facilities providing round-the-clock care, engaging activities, and a vibrant community.

Academy

Empowering caregivers with professional certification and ensuring the highest excellence in care standards.

Care Guardian

Our digital platform connects families with real-time health insights, vital tracking, and seamless updates.

Our Vision

To make ageing well possible for every senior in Malaysia, and peace of mind a reality for every family.

Our Mission

We help families navigate the complexities of finding the right senior living solution for their loved ones across our services.

What we stand for

Respect

Accountability

Innovation

Heart

Purpose & Core Values

Driven by Purpose, Shaped by Experience

A Growing Responsibility: By 2030, 15% of Malaysians will be aged 65 and above. As our loved ones grow older, caring for them becomes a responsibility we share.
Guided by Experience: We have walked this journey ourselves and understand its uncertainties. That experience drives us to help every senior receive the thoughtful, dignified care they deserve.
Care That Fits: From live-in and part-time home care to assisted living, we provide support shaped around each person's needs and way of life.
People You Can Trust: Our network of more than 2,500 certified caregivers, nurses and therapists is supported by dedicated Senior Care Managers who thoughtfully coordinate every care journey.

Snapshot of Care
Concierge

As a multi-award-winning provider, we are committed to delivering comprehensive elderly care solutions across Malaysia. Here is a look at our growing impact, capacity, and the dedicated professionals who make it possible.

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Year Established

Multi-award-winning provider of elderly care solutions in Malaysia

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Care Pros

Certified Nurses, Therapists, and Caregivers to take care of you

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RN Nurses

Team of Doctors and Registered Nurses to advise you on your Care needs

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Beds Operated

Across premium Assisted Living Residences throughout Malaysia

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More Beds by 2030

Committed to expanding capacity for quality senior care

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Specialists

To track and monitor your vitals, providing care on-the-go

The visionaries behind Care Concierge

Martin Yap

Founder | CEO

An architect turned entrepreneur, Martin’s mission to revolutionise elder care started 15 years ago while working at Green Leaf Retirement Resort, a premium retirement resort in Sepang. An advocate for technology and good design, Martin’s passion for elder care stems from his desire to create a viable solution for his ageing parents and immediate family, having personally cared for his late grandmother who suffered a stroke. He founded Care Concierge to provide an option for seniors to age in the comforts of their home, promoting the concept of ageing-in-place.

Justin Yap

Co-Founder | COO

An Iowa State University graduate, Justin Yap is the co-founder and COO of Care Concierge. At the helm since 2018, he champions care solutions that look beyond traditional means and methods of rehabilitation. Justin also heads the Healthcare Innovation and Digital Health divisions within Care Concierge, forever in the pursuit of new, innovative, and viable solutions for elder care. Together with Martin Yap, he ensures that no stone is left unturned when it comes to seniors ageing in the comforts of their home, thereby promoting the concept of ageing-in-place.