What is the difference between a Maid and a Caregiver?
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What is the difference between a Maid and a Caregiver?

Keeping up with the fast-paced work environment, and balancing the needs of the family at this day and age is a struggle for many of us Malaysians. A majority of us are caught up with having to work the extra hours to make ends meet and provide for the family. The downside to this is that we now have lesser time and energy to put aside everything and spend quality time with our family and loved ones at home. Having an elderly person at home, or someone who is in need of special care and attention leads us to source externally for an extra helping hand. The question then boils down to whether we’re in need of a Maid, or a Caregiver? Are their duties the same? Knowing the difference between the roles of these two is key to providing the best care for you and your family.


Maid cleaning the floor

A maid (also commonly referred to as a domestic worker) is typically a paid individual whose duties are mainly to perform the overall domestic chores such as extensive cleaning, laundry, ironing, cooking etc.

The main duties of a maid is to ensure that they complete all the tasks assigned, and that the cleanliness of the house is maintained. The maid does not necessarily focus their attention and energy on a particular person, but on the entire household as a whole.

Maids in general do not have the proper training or background to administer care towards a person in need of special care. They may have gone through training to equip them with the right skills and techniques to ensure that the household can be cleaned and maintained in the most efficient way.


Administering medication

A Caregiver, on the other hand, is a paid individual who has been trained and equipped with the skills to assist the care recipient with their Activities of Daily Living, which includes eating, bathing, getting dressed, continence, as well as moving around. The Caregivers are also able to provide care in the form of dispensing medication, exercise and basic physiotherapy, engaging with mind-stimulation exercises, and companionship.

Apart from that, Caregivers are also specifically trained to know how to handle a person, including the right techniques to carry a person without injuring them.

The Caregiver is to focus their attention and energy on providing care to the person in need. The Caregiver’s role mainly revolves around this person, ensuring that sufficient care is provided to ensure that the care recipient is able to function normally, and that their most immediate space is kept clean.

The key differences between a maid and a Caregiver are the skills they possess, as well as their overall role in terms of what is required of them. Maids generally require no formal education or training, whereas a Caregiver would have gone through a series of training to ensure that they are able to administer appropriate care to the care recipient.

KEY ISSUE: Can I ask my Caregiver to do house chores?

House chores, washing the dishes

People generally get confused between the role of a Caregiver with that of a Maid when it comes to housekeeping. The expectations have to be set right from the start so that no disappointment happens.

The responsibility of the Caregiver, in relation to housekeeping, is to ensure that the care recipient’s belongings, as well as their most immediate environment are kept clean. Adding to that, the Caregiver is to also ensure that the areas which are affected during their duty are also to be maintained.

Some of the things that can be expected of the Caregiver includes:

– Changing of bed linen to ensure that the care recipient has a clean bed
– Sweeping and mopping the room of which the care recipient spends the majority of their time in
– Cooking for the care recipient, and cleaning up the kitchen/dining area after use
– Doing the care recipient’s laundry
– Cleaning up after the care recipient in the case of any accidents

It is important for the care recipient or their immediate family member to discuss and clarify the expectations of the Caregiver when it comes to housekeeping duties. Caregivers are not maids/domestic workers, and should not be treated as such.

Knowing the difference between a maid and a Caregiver helps you to make the right choice in terms of what kind of assistance you need at home, ensuring that you get the best care for your family!

CARE Concierge provides health professionals for Elder Care and Home Recovery. Our team of CARE Pros (caregivers) are carefully selected, trained and equipped with the relevant skills which are required to provide care for you and your family members. Our CARE Manager carefully selects your CARE Pro based on your specific requirements. Only CARE Pros which have acquired the relevant skills are assigned to your case. Eg. a family member with dementia will be assigned with a CARE Pro who has been trained to handle people with dementia.

From as low as RM17/hour, you can now get a professional caregiver to provide the best care for you and your family members.

Visit our website at www.mycareconcierge.com to find out more about our services


Contact us at 1300-22 8822 (local) or +603-2724 3828 (overseas) to enquire/make a booking!