Can I get a refund for my Super Saver Package? - CARE Concierge | Homecare for the Elderly Malaysia | Caregiver to the home
CARE Concierge provides health professionals for eldercare and home recovery. Our CARE Pros (nurses, caregivers & therapists) are certified and trained with our proprietary technology to assist with Activities of Daily Living (ADLs), to provide specialised care for cancer, stroke recovery, post-hospitalisation, Dementia, Alzheimer's, and to perform medical procedures and therapies.
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Can I get a refund for my Super Saver Package?

 

For clients subscribed to the Super Saver Package, we have a Buy Back Scheme whereby we can purchase all your remaining CARE Credits back at 80% of the value (based on the value of the last package purchased) at any time before the expiry date (180 days from purchased date).

Expired credits are not eligible for a refund.

*MY CARE Concierge Sdn Bhd reserves the right to make the final decision, should there be any disputes.